Last updated: Friday, 17 October 2025
At Swift Digital Finance (SDF), your privacy and data security are very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://digital.swiftcapital.mw/ or use our digital financial services.
1. Information We Collect
We collect information to provide you with better financial services and improve your experience. This may include:
a) Personal Information
- Full name
- National ID or business registration details
- Mobile number and email address
- Business or employer details
- Financial information (e.g., bank or mobile money transaction data)
b) Automatically Collected Data
- IP address and browser type
- Device identifiers
- Usage data (pages visited, clicks, and time spent)
c) Third-Party Data
We may receive information from trusted partners such as mobile money providers, payment processors, or credit reference bureaus to verify your identity and creditworthiness.
2. How We Use Your Information
Your information is used strictly for legitimate business and service delivery purposes, including:
- Processing loan applications and managing your account
- Communicating updates, offers, or service notifications
- Verifying your identity and assessing credit risk
- Complying with regulatory and legal obligations
- Improving website functionality and user experience
We will never sell or rent your personal data to any third party.
3. How We Protect Your Information
We employ advanced security measures to protect your data from unauthorized access, alteration, or disclosure. These include:
- Encrypted data transmission (SSL/TLS)
- Secure cloud storage with restricted access
- Regular system security audits
- Staff confidentiality agreements
While we take all reasonable precautions, no data transmission method is 100% secure, and users share information at their own risk.
4. Sharing of Information
We may share limited personal data with:
- Licensed financial institutions and payment service providers assisting in your transaction
- Credit reference bureaus (for loan eligibility and repayment records)
- Regulators and authorities when required by law
All third-party partners are bound by confidentiality and data protection agreements.
5. Cookies and Tracking
Our website uses cookies to enhance performance and user experience. Cookies help us:
- Remember your preferences
- Analyze website traffic
- Improve service performance
You may adjust your browser settings to disable cookies, but some site functions may not work properly.
6. Your Rights
You have the right to:
- Access and request a copy of your personal data
- Request correction of inaccurate information
- Withdraw consent for marketing communications
- Request deletion of your personal data (where applicable)
To exercise your rights, contact us at info@swiftdigitalfinance.mw.
7. Data Retention
We retain your personal data only as long as necessary for:
- Fulfilling our contractual obligations
- Meeting legal and regulatory requirements
- Resolving disputes and enforcing agreements
8. Third-Party Links
Our website may contain links to third-party websites. Swift Digital Finance is not responsible for the content or privacy practices of such websites. We encourage you to review their privacy policies before sharing any personal data.
9. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:
Swift Digital Finance
2nd Floor, HTD Building, Ginnery Corner,
Blantyre, Malawi
📞 [Insert Phone Number]
✉️ info@swiftdigitalfinance.mw